{"id":"6d8c09a3-7055-48f6-8adf-ca026dc362e1","name":"Sales Policy & Return Policy","description":"Converted from document: Sales Policy & Return Policy","menus":[],"slug":"sales-policy-return-policy-507","components":[{"id":"13fa3e6f-dc12-4775-abca-d208bb1f2ab0","component_type":{"type":"text"},"title":"","content":"SALES POLICY & RETURN POLICY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#1a1a2e","fontSize":"32px","textAlign":"center","fontWeight":"bold","marginBottom":"24px","letterSpacing":"1px"},"settings":{},"order":1,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.328937Z","modified_at":"2026-05-21T02:30:10.328952Z"},{"id":"afd5d669-61ed-484d-b911-8fd0bb2f311b","component_type":{"type":"text"},"title":"","content":"Business: קפה דרך הגפן Effective Date: May 21, 2026","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":2,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.329832Z","modified_at":"2026-05-21T02:30:10.329844Z"},{"id":"62075b9f-1ce7-4e51-bd18-6d294731c6f3","component_type":{"type":"text"},"title":"","content":"1. GENERAL SALES TERMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":3,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.330603Z","modified_at":"2026-05-21T02:30:10.330614Z"},{"id":"350bb240-c8d8-40b2-bd73-9ca5fb64d3bc","component_type":{"type":"text"},"title":"","content":"All purchases made from קפה דרך הגפן (\"Company\") are subject to these Sales Terms and Return Policy. By completing a purchase, the customer acknowledges and agrees to the terms set forth herein.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":4,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.331391Z","modified_at":"2026-05-21T02:30:10.331403Z"},{"id":"4557f5a3-6d9f-4ed7-9aa6-9942191231ce","component_type":{"type":"text"},"title":"","content":"2. PRICING AND PAYMENT","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":5,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.332111Z","modified_at":"2026-05-21T02:30:10.332121Z"},{"id":"cb44bde3-c965-405a-bde2-4ad5876f1f4c","component_type":{"type":"text"},"title":"","content":"• All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.\n• The Company reserves the right to modify prices at any time without prior notice. Price","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.","The Company reserves the right to modify prices at any time without prior notice. Price"]},"order":6,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.332804Z","modified_at":"2026-05-21T02:30:10.332814Z"},{"id":"6f17690e-4de5-49c6-9c04-e55f36c82525","component_type":{"type":"text"},"title":"","content":"changes will not affect confirmed orders.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":7,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.333640Z","modified_at":"2026-05-21T02:30:10.333649Z"},{"id":"e8c2e3ff-46b3-49b1-a9f8-822cc3fbf481","component_type":{"type":"text"},"title":"","content":"• Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].\n• Payment is due at the time of order placement unless otherwise agreed in writing.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].","Payment is due at the time of order placement unless otherwise agreed in writing."]},"order":8,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.334278Z","modified_at":"2026-05-21T02:30:10.334287Z"},{"id":"4b4e510d-a182-44f7-b1ee-638000b5aeb6","component_type":{"type":"text"},"title":"","content":"3. ORDER PROCESSING","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":9,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.334920Z","modified_at":"2026-05-21T02:30:10.334928Z"},{"id":"914a320c-f494-49e4-990c-d6038a186832","component_type":{"type":"text"},"title":"","content":"• Orders are processed within [X] business days upon receipt of payment confirmation.\n• The Company reserves the right to cancel or refuse any order, in which case a full","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Orders are processed within [X] business days upon receipt of payment confirmation.","The Company reserves the right to cancel or refuse any order, in which case a full"]},"order":10,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.335613Z","modified_at":"2026-05-21T02:30:10.335623Z"},{"id":"2d06b946-0193-4fee-bc72-a35cfc4f3239","component_type":{"type":"text"},"title":"","content":"refund will be issued.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":11,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.336367Z","modified_at":"2026-05-21T02:30:10.336377Z"},{"id":"8953b9b6-a86c-41d7-b3eb-1898123eb7e0","component_type":{"type":"text"},"title":"","content":"4. DELIVERY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":12,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.337065Z","modified_at":"2026-05-21T02:30:10.337074Z"},{"id":"36686456-a63e-4e72-98ec-0b26ec0c1592","component_type":{"type":"text"},"title":"","content":"• Estimated delivery times are [X-Y] business days from dispatch. These are estimates only","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Estimated delivery times are [X-Y] business days from dispatch. These are estimates only"]},"order":13,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.337861Z","modified_at":"2026-05-21T02:30:10.337872Z"},{"id":"20df6280-150b-48be-8e8f-960514f1723a","component_type":{"type":"text"},"title":"","content":"and not guaranteed.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":14,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.338791Z","modified_at":"2026-05-21T02:30:10.338802Z"},{"id":"898bdb44-9186-4bbb-8bce-b4e6d7f6616f","component_type":{"type":"text"},"title":"","content":"• The risk of loss or damage passes to the customer upon delivery.\n• Shipping fees, if applicable, are disclosed at checkout.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The risk of loss or damage passes to the customer upon delivery.","Shipping fees, if applicable, are disclosed at checkout."]},"order":15,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.339560Z","modified_at":"2026-05-21T02:30:10.339569Z"},{"id":"bc59c203-e148-405a-9de4-5547eaeb9ac7","component_type":{"type":"text"},"title":"","content":"5. RETURNS & EXCHANGES","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":16,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.340353Z","modified_at":"2026-05-21T02:30:10.340362Z"},{"id":"e56b62bb-bcd4-4423-9196-02771bcf6835","component_type":{"type":"text"},"title":"","content":"5.1 Eligibility","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":17,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.341095Z","modified_at":"2026-05-21T02:30:10.341105Z"},{"id":"1509db6b-2a53-424d-8ac3-4eff7449d198","component_type":{"type":"text"},"title":"","content":"• Items are eligible for return within [30] days of the delivery date.\n• Products must be returned in their original, unused condition, with all original packaging","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Items are eligible for return within [30] days of the delivery date.","Products must be returned in their original, unused condition, with all original packaging"]},"order":18,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.341825Z","modified_at":"2026-05-21T02:30:10.341835Z"},{"id":"7ab99e02-23ae-4ad6-9707-2e2c3f40f091","component_type":{"type":"text"},"title":"","content":"and documentation.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":19,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.342630Z","modified_at":"2026-05-21T02:30:10.342642Z"},{"id":"39ee5630-7537-453d-9ab5-ad8825b2a26a","component_type":{"type":"text"},"title":"","content":"• The following items are non-returnable: [list exclusions, e.g., digital downloads,","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The following items are non-returnable: [list exclusions, e.g., digital downloads,"]},"order":20,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.343386Z","modified_at":"2026-05-21T02:30:10.343395Z"},{"id":"a135de77-2337-40bf-b650-d00519dfd27e","component_type":{"type":"text"},"title":"","content":"personalized items, perishable goods].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":21,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.344104Z","modified_at":"2026-05-21T02:30:10.344113Z"},{"id":"6da4c9b0-5c11-4e81-802c-98e198ba3fd3","component_type":{"type":"text"},"title":"","content":"5.2 Return Process","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":22,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.344774Z","modified_at":"2026-05-21T02:30:10.344783Z"},{"id":"a66c1cd5-cbe9-4144-acae-f48f10bfd7eb","component_type":{"type":"text"},"title":"","content":"• To initiate a return, contact us at [contact details] with your order number and reason","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["To initiate a return, contact us at [contact details] with your order number and reason"]},"order":23,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.345608Z","modified_at":"2026-05-21T02:30:10.345617Z"},{"id":"cad5e77e-1080-489e-b4e3-acc128be8d21","component_type":{"type":"text"},"title":"","content":"for return.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":24,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.346354Z","modified_at":"2026-05-21T02:30:10.346363Z"},{"id":"6bed77ed-f7d0-49b8-884e-4e22c10eae30","component_type":{"type":"text"},"title":"","content":"• The Company will provide a Return Merchandise Authorization (RMA) number and return","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The Company will provide a Return Merchandise Authorization (RMA) number and return"]},"order":25,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.347018Z","modified_at":"2026-05-21T02:30:10.347027Z"},{"id":"66701386-00b2-4ebf-903e-0314129bf4f0","component_type":{"type":"text"},"title":"","content":"shipping instructions.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":26,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.347747Z","modified_at":"2026-05-21T02:30:10.347756Z"},{"id":"9faf413f-1698-44a1-898b-6fd464fb5976","component_type":{"type":"text"},"title":"","content":"• Return shipping costs are the customer's responsibility unless the return is due to a","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Return shipping costs are the customer's responsibility unless the return is due to a"]},"order":27,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.348439Z","modified_at":"2026-05-21T02:30:10.348448Z"},{"id":"40fb73e0-ea12-43bc-9352-450941e8592b","component_type":{"type":"text"},"title":"","content":"Company error or defective product.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":28,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.349114Z","modified_at":"2026-05-21T02:30:10.349123Z"},{"id":"314e05bc-d270-4da8-a747-27606b135089","component_type":{"type":"text"},"title":"","content":"5.3 Refunds","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":29,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.349945Z","modified_at":"2026-05-21T02:30:10.349955Z"},{"id":"7e4013dd-b372-4b14-80bb-ba2a36a784c1","component_type":{"type":"text"},"title":"","content":"• Approved refunds will be processed within [5-10] business days of receiving the returned item.\n• Refunds will be issued to the original payment method.\n• Original shipping costs are non-refundable unless the return is due to a Company error.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Approved refunds will be processed within [5-10] business days of receiving the returned item.","Refunds will be issued to the original payment method.","Original shipping costs are non-refundable unless the return is due to a Company error."]},"order":30,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.350614Z","modified_at":"2026-05-21T02:30:10.350623Z"},{"id":"8b814f5f-a8d8-4268-8fe2-b89b49f4f0da","component_type":{"type":"text"},"title":"","content":"6. DEFECTIVE OR INCORRECT ITEMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":31,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.351316Z","modified_at":"2026-05-21T02:30:10.351325Z"},{"id":"a7a5900a-77d7-48c4-acd1-bf089c21332c","component_type":{"type":"text"},"title":"","content":"If you receive a defective or incorrect item, please contact us within [7] days of delivery. The Company will arrange for a replacement or full refund, including return shipping costs.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":32,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.351980Z","modified_at":"2026-05-21T02:30:10.351989Z"},{"id":"728644e7-3199-4a1b-a727-d520d8ec62c3","component_type":{"type":"text"},"title":"","content":"7. WARRANTY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":33,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.352703Z","modified_at":"2026-05-21T02:30:10.352712Z"},{"id":"d05ff204-2a36-42d5-a07d-2510215795c1","component_type":{"type":"text"},"title":"","content":"Products sold by קפה דרך הגפן are covered by a [X-month/year] warranty against manufacturing defects, unless otherwise stated. This warranty does not cover damage caused by misuse, accidental damage, or unauthorized modifications.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":34,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.353524Z","modified_at":"2026-05-21T02:30:10.353533Z"},{"id":"5912e376-0404-4f27-a814-389524d9f1e1","component_type":{"type":"text"},"title":"","content":"8. LIMITATION OF LIABILITY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":35,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.354282Z","modified_at":"2026-05-21T02:30:10.354293Z"},{"id":"76bdb89d-1224-4f1e-8895-6fbedabedef8","component_type":{"type":"text"},"title":"","content":"The Company's liability for any claim arising from a purchase shall not exceed the purchase price of the item giving rise to the claim.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":36,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.354986Z","modified_at":"2026-05-21T02:30:10.354995Z"},{"id":"759ca3f4-98bf-44ea-bfe8-6f657f102230","component_type":{"type":"text"},"title":"","content":"9. GOVERNING LAW","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":37,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.355740Z","modified_at":"2026-05-21T02:30:10.355749Z"},{"id":"47e2224e-9c74-45b3-bbbc-519718584ae5","component_type":{"type":"text"},"title":"","content":"These terms shall be governed by the laws of [Jurisdiction].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":38,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:30:10.356419Z","modified_at":"2026-05-21T02:30:10.356428Z"},{"id":"76c292fa-abd5-44fd-8fa1-cbf689897e54","component_type":{"type":"text"},"title":"","content":"10. 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