{"id":"8c63b08f-84ed-49d0-925a-f4ad170e03d1","name":"Sales Policy & Return Policy","description":"Converted from document: Sales Policy & Return Policy","menus":[],"slug":"sales-policy-return-policy-473","components":[{"id":"a038fe13-7d0f-4e8f-a901-f4100be47e9e","component_type":{"type":"text"},"title":"","content":"SALES POLICY & RETURN POLICY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#1a1a2e","fontSize":"32px","textAlign":"center","fontWeight":"bold","marginBottom":"24px","letterSpacing":"1px"},"settings":{},"order":1,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.413891Z","modified_at":"2026-05-21T02:28:00.413905Z"},{"id":"44198cdb-4460-4a6b-8c6c-8f0311f90ef9","component_type":{"type":"text"},"title":"","content":"Business: קקאו Effective Date: May 21, 2026","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":2,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.414731Z","modified_at":"2026-05-21T02:28:00.414743Z"},{"id":"0d7ecd85-356b-4990-8f65-68591811391f","component_type":{"type":"text"},"title":"","content":"1. GENERAL SALES TERMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":3,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.415434Z","modified_at":"2026-05-21T02:28:00.415444Z"},{"id":"dcbf77f3-ce59-4aeb-b1a2-c60115533bdc","component_type":{"type":"text"},"title":"","content":"All purchases made from קקאו (\"Company\") are subject to these Sales Terms and Return Policy. By completing a purchase, the customer acknowledges and agrees to the terms set forth herein.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":4,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.416094Z","modified_at":"2026-05-21T02:28:00.416103Z"},{"id":"5e8eca1b-e2b0-4f19-b9f5-5156de89fe2d","component_type":{"type":"text"},"title":"","content":"2. PRICING AND PAYMENT","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":5,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.416865Z","modified_at":"2026-05-21T02:28:00.416875Z"},{"id":"0324507f-d709-4cce-b4d1-f12537114ca0","component_type":{"type":"text"},"title":"","content":"• All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.\n• The Company reserves the right to modify prices at any time without prior notice. Price","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.","The Company reserves the right to modify prices at any time without prior notice. Price"]},"order":6,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.417708Z","modified_at":"2026-05-21T02:28:00.417719Z"},{"id":"c1752a99-fbbd-4700-bcb6-ac1722cde661","component_type":{"type":"text"},"title":"","content":"changes will not affect confirmed orders.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":7,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.418656Z","modified_at":"2026-05-21T02:28:00.418666Z"},{"id":"06495b6e-72a4-4114-8573-968ffb13954d","component_type":{"type":"text"},"title":"","content":"• Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].\n• Payment is due at the time of order placement unless otherwise agreed in writing.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].","Payment is due at the time of order placement unless otherwise agreed in writing."]},"order":8,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.419468Z","modified_at":"2026-05-21T02:28:00.419479Z"},{"id":"1f0ad448-97e5-4e1f-884f-a07f157b61f7","component_type":{"type":"text"},"title":"","content":"3. ORDER PROCESSING","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":9,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.420332Z","modified_at":"2026-05-21T02:28:00.420342Z"},{"id":"29f3c4d9-f091-4e31-ae5e-b6d8a414759b","component_type":{"type":"text"},"title":"","content":"• Orders are processed within [X] business days upon receipt of payment confirmation.\n• The Company reserves the right to cancel or refuse any order, in which case a full","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Orders are processed within [X] business days upon receipt of payment confirmation.","The Company reserves the right to cancel or refuse any order, in which case a full"]},"order":10,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.421047Z","modified_at":"2026-05-21T02:28:00.421056Z"},{"id":"1dfdd2a8-95e3-4486-9d85-9218b7c90fc5","component_type":{"type":"text"},"title":"","content":"refund will be issued.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":11,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.421775Z","modified_at":"2026-05-21T02:28:00.421784Z"},{"id":"aa0c2925-f643-44ce-9fb0-0ec43dddfa4b","component_type":{"type":"text"},"title":"","content":"4. DELIVERY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":12,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.422455Z","modified_at":"2026-05-21T02:28:00.422464Z"},{"id":"45ed26f0-0d5f-492e-9f59-10053a4ca456","component_type":{"type":"text"},"title":"","content":"• Estimated delivery times are [X-Y] business days from dispatch. These are estimates only","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Estimated delivery times are [X-Y] business days from dispatch. These are estimates only"]},"order":13,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.423113Z","modified_at":"2026-05-21T02:28:00.423122Z"},{"id":"d60059f5-fab9-4878-86ce-04429b40aa69","component_type":{"type":"text"},"title":"","content":"and not guaranteed.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":14,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.423779Z","modified_at":"2026-05-21T02:28:00.423789Z"},{"id":"aabef920-92db-41e4-9490-aee921c4b14d","component_type":{"type":"text"},"title":"","content":"• The risk of loss or damage passes to the customer upon delivery.\n• Shipping fees, if applicable, are disclosed at checkout.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The risk of loss or damage passes to the customer upon delivery.","Shipping fees, if applicable, are disclosed at checkout."]},"order":15,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.424434Z","modified_at":"2026-05-21T02:28:00.424443Z"},{"id":"23e07c9f-26ce-419f-873f-4360b4e42534","component_type":{"type":"text"},"title":"","content":"5. RETURNS & EXCHANGES","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":16,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.425183Z","modified_at":"2026-05-21T02:28:00.425193Z"},{"id":"69c84e11-7b2b-4c5c-883f-659702a16387","component_type":{"type":"text"},"title":"","content":"5.1 Eligibility","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":17,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.426031Z","modified_at":"2026-05-21T02:28:00.426040Z"},{"id":"8be3fe0f-74e1-4893-9b61-80c92d8ebda3","component_type":{"type":"text"},"title":"","content":"• Items are eligible for return within [30] days of the delivery date.\n• Products must be returned in their original, unused condition, with all original packaging","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Items are eligible for return within [30] days of the delivery date.","Products must be returned in their original, unused condition, with all original packaging"]},"order":18,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.426719Z","modified_at":"2026-05-21T02:28:00.426728Z"},{"id":"eb5bd53c-bd36-42e3-a492-4099ec5f3dc5","component_type":{"type":"text"},"title":"","content":"and documentation.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":19,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.427361Z","modified_at":"2026-05-21T02:28:00.427371Z"},{"id":"c22d7f10-1c3d-4aaf-aa19-a8fb1ed0709e","component_type":{"type":"text"},"title":"","content":"• The following items are non-returnable: [list exclusions, e.g., digital downloads,","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The following items are non-returnable: [list exclusions, e.g., digital downloads,"]},"order":20,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.427999Z","modified_at":"2026-05-21T02:28:00.428008Z"},{"id":"394f9d26-771e-40f2-bde7-0732600b3c1a","component_type":{"type":"text"},"title":"","content":"personalized items, perishable goods].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":21,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.428770Z","modified_at":"2026-05-21T02:28:00.428779Z"},{"id":"9905b50c-3f4e-4932-9df1-d3a5951685dc","component_type":{"type":"text"},"title":"","content":"5.2 Return Process","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":22,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.429565Z","modified_at":"2026-05-21T02:28:00.429574Z"},{"id":"e0e8c104-2b76-4d37-b5e5-4e639a672d39","component_type":{"type":"text"},"title":"","content":"• To initiate a return, contact us at [contact details] with your order number and reason","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["To initiate a return, contact us at [contact details] with your order number and reason"]},"order":23,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.430223Z","modified_at":"2026-05-21T02:28:00.430232Z"},{"id":"17995d06-13cc-499d-90b3-7bd4f5227d8b","component_type":{"type":"text"},"title":"","content":"for return.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":24,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.430955Z","modified_at":"2026-05-21T02:28:00.430964Z"},{"id":"f7686431-ab4a-460c-931c-fbd63c1a8e54","component_type":{"type":"text"},"title":"","content":"• The Company will provide a Return Merchandise Authorization (RMA) number and return","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The Company will provide a Return Merchandise Authorization (RMA) number and return"]},"order":25,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.431612Z","modified_at":"2026-05-21T02:28:00.431673Z"},{"id":"c77dadc1-175e-4a92-9db6-4e6211be3317","component_type":{"type":"text"},"title":"","content":"shipping instructions.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":26,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.432330Z","modified_at":"2026-05-21T02:28:00.432340Z"},{"id":"ccf0de5a-619a-4322-90c8-33b72f8d94f3","component_type":{"type":"text"},"title":"","content":"• Return shipping costs are the customer's responsibility unless the return is due to a","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Return shipping costs are the customer's responsibility unless the return is due to a"]},"order":27,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.432984Z","modified_at":"2026-05-21T02:28:00.432993Z"},{"id":"aabb1849-cc32-47c5-ba8e-143cca3d9ba7","component_type":{"type":"text"},"title":"","content":"Company error or defective product.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":28,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.433739Z","modified_at":"2026-05-21T02:28:00.433750Z"},{"id":"11784522-337c-4648-9b4e-a997c800c73a","component_type":{"type":"text"},"title":"","content":"5.3 Refunds","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":29,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.434533Z","modified_at":"2026-05-21T02:28:00.434544Z"},{"id":"11dbba1d-2601-43c5-9172-b5f13fb89399","component_type":{"type":"text"},"title":"","content":"• Approved refunds will be processed within [5-10] business days of receiving the returned item.\n• Refunds will be issued to the original payment method.\n• Original shipping costs are non-refundable unless the return is due to a Company error.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Approved refunds will be processed within [5-10] business days of receiving the returned item.","Refunds will be issued to the original payment method.","Original shipping costs are non-refundable unless the return is due to a Company error."]},"order":30,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.435297Z","modified_at":"2026-05-21T02:28:00.435308Z"},{"id":"bd5e562f-93d9-46fc-9d9e-5ffd74a90452","component_type":{"type":"text"},"title":"","content":"6. DEFECTIVE OR INCORRECT ITEMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":31,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.436027Z","modified_at":"2026-05-21T02:28:00.436037Z"},{"id":"c0da5ab8-a8c0-472e-befc-3f6bc2d27bd3","component_type":{"type":"text"},"title":"","content":"If you receive a defective or incorrect item, please contact us within [7] days of delivery. The Company will arrange for a replacement or full refund, including return shipping costs.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":32,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.436758Z","modified_at":"2026-05-21T02:28:00.436769Z"},{"id":"afd13eea-f6c9-42f8-a590-8ce84d3ea469","component_type":{"type":"text"},"title":"","content":"7. WARRANTY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":33,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.438974Z","modified_at":"2026-05-21T02:28:00.438985Z"},{"id":"b21e4308-2842-4db6-bdd2-279afef52928","component_type":{"type":"text"},"title":"","content":"Products sold by קקאו are covered by a [X-month/year] warranty against manufacturing defects, unless otherwise stated. This warranty does not cover damage caused by misuse, accidental damage, or unauthorized modifications.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":34,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.439704Z","modified_at":"2026-05-21T02:28:00.439714Z"},{"id":"133e9f72-e0bf-499f-be41-cadea4b92975","component_type":{"type":"text"},"title":"","content":"8. LIMITATION OF LIABILITY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":35,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.440368Z","modified_at":"2026-05-21T02:28:00.440376Z"},{"id":"f91d2d2b-0acc-4b71-9f43-fd1897fb9480","component_type":{"type":"text"},"title":"","content":"The Company's liability for any claim arising from a purchase shall not exceed the purchase price of the item giving rise to the claim.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":36,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.441084Z","modified_at":"2026-05-21T02:28:00.441095Z"},{"id":"18794c79-bb6c-43e0-80c7-72df8dcceb27","component_type":{"type":"text"},"title":"","content":"9. GOVERNING LAW","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":37,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.442118Z","modified_at":"2026-05-21T02:28:00.442128Z"},{"id":"db288c07-066c-49dc-af72-75de08297c35","component_type":{"type":"text"},"title":"","content":"These terms shall be governed by the laws of [Jurisdiction].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":38,"parent_frames":[],"files":[],"created_at":"2026-05-21T02:28:00.442901Z","modified_at":"2026-05-21T02:28:00.442912Z"},{"id":"b3b78e86-0a58-43aa-a4ea-878895298056","component_type":{"type":"text"},"title":"","content":"10. 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