{"id":"6375181c-b6a0-49bf-9db7-1e0d4307b0d5","name":"Sales Policy & Return Policy","description":"Converted from document: Sales Policy & Return Policy","menus":[],"slug":"sales-policy-return-policy-302","components":[{"id":"521e0179-aa0b-4ccb-87c5-7bafa67a7545","component_type":{"type":"text"},"title":"","content":"SALES POLICY & RETURN POLICY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#1a1a2e","fontSize":"32px","textAlign":"center","fontWeight":"bold","marginBottom":"24px","letterSpacing":"1px"},"settings":{},"order":1,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.834860Z","modified_at":"2026-05-20T20:59:07.834875Z"},{"id":"95a32586-3cb4-4aba-81dc-3b4405db3074","component_type":{"type":"text"},"title":"","content":"Business: אצל הטורקי Effective Date: May 20, 2026","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":2,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.836137Z","modified_at":"2026-05-20T20:59:07.836150Z"},{"id":"b17f526d-8264-489d-8937-a6b06875cccd","component_type":{"type":"text"},"title":"","content":"1. GENERAL SALES TERMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":3,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.837175Z","modified_at":"2026-05-20T20:59:07.837186Z"},{"id":"fc53a982-6950-4c78-88c0-f2b7762eed19","component_type":{"type":"text"},"title":"","content":"All purchases made from אצל הטורקי (\"Company\") are subject to these Sales Terms and Return Policy. By completing a purchase, the customer acknowledges and agrees to the terms set forth herein.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":4,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.838164Z","modified_at":"2026-05-20T20:59:07.838175Z"},{"id":"ba28cf1d-fd2a-4cc4-ad16-37550ad90115","component_type":{"type":"text"},"title":"","content":"2. PRICING AND PAYMENT","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":5,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.839078Z","modified_at":"2026-05-20T20:59:07.839087Z"},{"id":"a2b6deea-1c53-489a-88bd-fb1843e3c521","component_type":{"type":"text"},"title":"","content":"• All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.\n• The Company reserves the right to modify prices at any time without prior notice. Price","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.","The Company reserves the right to modify prices at any time without prior notice. Price"]},"order":6,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.840024Z","modified_at":"2026-05-20T20:59:07.840033Z"},{"id":"d18afb55-7a07-409e-bd47-6eee2373ba2e","component_type":{"type":"text"},"title":"","content":"changes will not affect confirmed orders.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":7,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.841038Z","modified_at":"2026-05-20T20:59:07.841049Z"},{"id":"cd431756-cb90-468f-aaa6-8e3adcf77953","component_type":{"type":"text"},"title":"","content":"• Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].\n• Payment is due at the time of order placement unless otherwise agreed in writing.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].","Payment is due at the time of order placement unless otherwise agreed in writing."]},"order":8,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.841958Z","modified_at":"2026-05-20T20:59:07.841967Z"},{"id":"a6d04a26-7e90-4b2d-b6f5-75ddc11803bc","component_type":{"type":"text"},"title":"","content":"3. ORDER PROCESSING","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":9,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.842929Z","modified_at":"2026-05-20T20:59:07.842938Z"},{"id":"06c229ad-7afa-4768-b6d3-12daec7f8252","component_type":{"type":"text"},"title":"","content":"• Orders are processed within [X] business days upon receipt of payment confirmation.\n• The Company reserves the right to cancel or refuse any order, in which case a full","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Orders are processed within [X] business days upon receipt of payment confirmation.","The Company reserves the right to cancel or refuse any order, in which case a full"]},"order":10,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.843845Z","modified_at":"2026-05-20T20:59:07.843854Z"},{"id":"a8a699ed-198c-47c1-b076-be9b96d35926","component_type":{"type":"text"},"title":"","content":"refund will be issued.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":11,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.844807Z","modified_at":"2026-05-20T20:59:07.844818Z"},{"id":"c3a43b47-1a9a-47c1-9e91-25adccb6cce7","component_type":{"type":"text"},"title":"","content":"4. DELIVERY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":12,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.845707Z","modified_at":"2026-05-20T20:59:07.845716Z"},{"id":"9876a730-98e2-4a5b-8739-63eec2f948b2","component_type":{"type":"text"},"title":"","content":"• Estimated delivery times are [X-Y] business days from dispatch. These are estimates only","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Estimated delivery times are [X-Y] business days from dispatch. These are estimates only"]},"order":13,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.846657Z","modified_at":"2026-05-20T20:59:07.846667Z"},{"id":"00f2a4f0-0c51-4445-8cb8-4ee01c56e254","component_type":{"type":"text"},"title":"","content":"and not guaranteed.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":14,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.847682Z","modified_at":"2026-05-20T20:59:07.847692Z"},{"id":"9e28e7bb-0c45-48ee-8d4e-68cb8fca6746","component_type":{"type":"text"},"title":"","content":"• The risk of loss or damage passes to the customer upon delivery.\n• Shipping fees, if applicable, are disclosed at checkout.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The risk of loss or damage passes to the customer upon delivery.","Shipping fees, if applicable, are disclosed at checkout."]},"order":15,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.848651Z","modified_at":"2026-05-20T20:59:07.848661Z"},{"id":"5c38bdde-21c1-4fa2-bb0a-a22a3f07269d","component_type":{"type":"text"},"title":"","content":"5. RETURNS & EXCHANGES","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":16,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.849644Z","modified_at":"2026-05-20T20:59:07.849653Z"},{"id":"c5891085-bdb3-454d-a811-f242d6ad3459","component_type":{"type":"text"},"title":"","content":"5.1 Eligibility","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":17,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.850571Z","modified_at":"2026-05-20T20:59:07.850580Z"},{"id":"121d071d-5dd0-4dac-a615-d23a52ae3c8f","component_type":{"type":"text"},"title":"","content":"• Items are eligible for return within [30] days of the delivery date.\n• Products must be returned in their original, unused condition, with all original packaging","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Items are eligible for return within [30] days of the delivery date.","Products must be returned in their original, unused condition, with all original packaging"]},"order":18,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.851450Z","modified_at":"2026-05-20T20:59:07.851459Z"},{"id":"f6ead70a-679f-48b2-b153-26b6d93bfcb3","component_type":{"type":"text"},"title":"","content":"and documentation.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":19,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.852333Z","modified_at":"2026-05-20T20:59:07.852342Z"},{"id":"e1bd53b5-2329-4433-bebb-0672f9d0852a","component_type":{"type":"text"},"title":"","content":"• The following items are non-returnable: [list exclusions, e.g., digital downloads,","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The following items are non-returnable: [list exclusions, e.g., digital downloads,"]},"order":20,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.853319Z","modified_at":"2026-05-20T20:59:07.853328Z"},{"id":"d30ee292-eec2-420c-a4e9-e89b35e81485","component_type":{"type":"text"},"title":"","content":"personalized items, perishable goods].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":21,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.854193Z","modified_at":"2026-05-20T20:59:07.854202Z"},{"id":"e2400a82-8971-4f5c-afe6-5260686cecac","component_type":{"type":"text"},"title":"","content":"5.2 Return Process","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":22,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.855042Z","modified_at":"2026-05-20T20:59:07.855051Z"},{"id":"4526eeda-d482-438d-8387-2449f9fadd39","component_type":{"type":"text"},"title":"","content":"• To initiate a return, contact us at [contact details] with your order number and reason","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["To initiate a return, contact us at [contact details] with your order number and reason"]},"order":23,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.855938Z","modified_at":"2026-05-20T20:59:07.855948Z"},{"id":"a70e006d-1f49-415c-82cb-83fc9cbbf375","component_type":{"type":"text"},"title":"","content":"for return.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":24,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.856948Z","modified_at":"2026-05-20T20:59:07.856959Z"},{"id":"c45d5d0c-fb9e-44ad-a816-f49ef20efa45","component_type":{"type":"text"},"title":"","content":"• The Company will provide a Return Merchandise Authorization (RMA) number and return","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The Company will provide a Return Merchandise Authorization (RMA) number and return"]},"order":25,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.857855Z","modified_at":"2026-05-20T20:59:07.857864Z"},{"id":"ce92565e-41c4-4def-bbe4-ff3b8f06130d","component_type":{"type":"text"},"title":"","content":"shipping instructions.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":26,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.858734Z","modified_at":"2026-05-20T20:59:07.858743Z"},{"id":"56b69370-d3e9-4978-9bcd-23de30b29bad","component_type":{"type":"text"},"title":"","content":"• Return shipping costs are the customer's responsibility unless the return is due to a","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Return shipping costs are the customer's responsibility unless the return is due to a"]},"order":27,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.859596Z","modified_at":"2026-05-20T20:59:07.859605Z"},{"id":"39733646-c4ef-4d51-a0f6-7def602b826b","component_type":{"type":"text"},"title":"","content":"Company error or defective product.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":28,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.860577Z","modified_at":"2026-05-20T20:59:07.860586Z"},{"id":"86ec0a53-b59d-4215-a2dd-0eef0e66aebb","component_type":{"type":"text"},"title":"","content":"5.3 Refunds","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":29,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.861571Z","modified_at":"2026-05-20T20:59:07.861585Z"},{"id":"d6af9871-15d3-45d4-96cd-5a8d98edcfc3","component_type":{"type":"text"},"title":"","content":"• Approved refunds will be processed within [5-10] business days of receiving the returned item.\n• Refunds will be issued to the original payment method.\n• Original shipping costs are non-refundable unless the return is due to a Company error.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Approved refunds will be processed within [5-10] business days of receiving the returned item.","Refunds will be issued to the original payment method.","Original shipping costs are non-refundable unless the return is due to a Company error."]},"order":30,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.862486Z","modified_at":"2026-05-20T20:59:07.862496Z"},{"id":"10213661-5203-4454-a36e-5734135380f8","component_type":{"type":"text"},"title":"","content":"6. DEFECTIVE OR INCORRECT ITEMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":31,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.863392Z","modified_at":"2026-05-20T20:59:07.863402Z"},{"id":"7f314b40-61d4-4230-b182-338334f479b8","component_type":{"type":"text"},"title":"","content":"If you receive a defective or incorrect item, please contact us within [7] days of delivery. The Company will arrange for a replacement or full refund, including return shipping costs.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":32,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.864271Z","modified_at":"2026-05-20T20:59:07.864280Z"},{"id":"07ac4c5c-b921-4348-99bb-c28b86d03fcd","component_type":{"type":"text"},"title":"","content":"7. WARRANTY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":33,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.865331Z","modified_at":"2026-05-20T20:59:07.865342Z"},{"id":"7048ae8e-6fee-4b55-8f12-f3d8ce22555b","component_type":{"type":"text"},"title":"","content":"Products sold by אצל הטורקי are covered by a [X-month/year] warranty against manufacturing defects, unless otherwise stated. This warranty does not cover damage caused by misuse, accidental damage, or unauthorized modifications.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":34,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.866239Z","modified_at":"2026-05-20T20:59:07.866248Z"},{"id":"3ddb7ab1-09da-4c65-9d38-1cf14bfd3f5c","component_type":{"type":"text"},"title":"","content":"8. LIMITATION OF LIABILITY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":35,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.867224Z","modified_at":"2026-05-20T20:59:07.867233Z"},{"id":"160986ff-93db-4290-ae0e-5ba4a257639b","component_type":{"type":"text"},"title":"","content":"The Company's liability for any claim arising from a purchase shall not exceed the purchase price of the item giving rise to the claim.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":36,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.868928Z","modified_at":"2026-05-20T20:59:07.868938Z"},{"id":"dbfbfd36-e633-4414-9ca8-dc5f1409f230","component_type":{"type":"text"},"title":"","content":"9. GOVERNING LAW","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":37,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.869797Z","modified_at":"2026-05-20T20:59:07.869806Z"},{"id":"2271c44e-f7d2-4766-a968-991325d293b3","component_type":{"type":"text"},"title":"","content":"These terms shall be governed by the laws of [Jurisdiction].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":38,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:59:07.870733Z","modified_at":"2026-05-20T20:59:07.870744Z"},{"id":"839cfd13-67b9-4537-a750-848102b3caab","component_type":{"type":"text"},"title":"","content":"10. 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