{"id":"5bb38d89-c58b-46e6-ab48-a918b767bb59","name":"Sales Policy & Return Policy","description":"Converted from document: Sales Policy & Return Policy","menus":[],"slug":"sales-policy-return-policy-27","components":[{"id":"04c21ee0-d7ad-4187-83b3-c82941f936d6","component_type":{"type":"text"},"title":"","content":"SALES POLICY & RETURN POLICY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#1a1a2e","fontSize":"32px","textAlign":"center","fontWeight":"bold","marginBottom":"24px","letterSpacing":"1px"},"settings":{},"order":1,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.300533Z","modified_at":"2026-05-20T20:41:39.300549Z"},{"id":"3d9426f6-d917-487a-b126-69c2248056b3","component_type":{"type":"text"},"title":"","content":"Business: BeStudy Platform Effective Date: May 20, 2026","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":2,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.301803Z","modified_at":"2026-05-20T20:41:39.301832Z"},{"id":"e0578b35-2c74-463d-b141-c09dc74b22b8","component_type":{"type":"text"},"title":"","content":"1. GENERAL SALES TERMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":3,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.302937Z","modified_at":"2026-05-20T20:41:39.302949Z"},{"id":"ec95175e-5a12-426d-a742-6520f85b28ab","component_type":{"type":"text"},"title":"","content":"All purchases made from BeStudy Platform (\"Company\") are subject to these Sales Terms and Return Policy. By completing a purchase, the customer acknowledges and agrees to the terms set forth herein.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":4,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.304071Z","modified_at":"2026-05-20T20:41:39.304084Z"},{"id":"a70960a7-5a48-4ba4-a790-93dcf6b5c732","component_type":{"type":"text"},"title":"","content":"2. PRICING AND PAYMENT","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":5,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.305431Z","modified_at":"2026-05-20T20:41:39.305442Z"},{"id":"fb65d1ab-e495-4914-bf81-6049d697c800","component_type":{"type":"text"},"title":"","content":"• All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.\n• The Company reserves the right to modify prices at any time without prior notice. Price","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.","The Company reserves the right to modify prices at any time without prior notice. Price"]},"order":6,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.306507Z","modified_at":"2026-05-20T20:41:39.306519Z"},{"id":"a0e8ae23-09c3-415c-bc86-b1d9795862b0","component_type":{"type":"text"},"title":"","content":"changes will not affect confirmed orders.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":7,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.307571Z","modified_at":"2026-05-20T20:41:39.307581Z"},{"id":"073cee9c-884b-470e-8c32-d123e6b61635","component_type":{"type":"text"},"title":"","content":"• Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].\n• Payment is due at the time of order placement unless otherwise agreed in writing.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].","Payment is due at the time of order placement unless otherwise agreed in writing."]},"order":8,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.308673Z","modified_at":"2026-05-20T20:41:39.308683Z"},{"id":"47100bda-40ca-4f45-bc08-2cd607f4fa80","component_type":{"type":"text"},"title":"","content":"3. ORDER PROCESSING","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":9,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.309949Z","modified_at":"2026-05-20T20:41:39.309964Z"},{"id":"22441182-7f6f-47f5-8ead-5fc0ac708f1d","component_type":{"type":"text"},"title":"","content":"• Orders are processed within [X] business days upon receipt of payment confirmation.\n• The Company reserves the right to cancel or refuse any order, in which case a full","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Orders are processed within [X] business days upon receipt of payment confirmation.","The Company reserves the right to cancel or refuse any order, in which case a full"]},"order":10,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.311191Z","modified_at":"2026-05-20T20:41:39.311202Z"},{"id":"2e1e7016-a888-43a1-8c0a-99783675d75e","component_type":{"type":"text"},"title":"","content":"refund will be issued.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":11,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.312512Z","modified_at":"2026-05-20T20:41:39.312523Z"},{"id":"f54b0199-73cb-4748-b6d6-b470b5ece9ca","component_type":{"type":"text"},"title":"","content":"4. DELIVERY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":12,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.313601Z","modified_at":"2026-05-20T20:41:39.313611Z"},{"id":"56a101fb-135e-4ff2-89c4-38995f4146b6","component_type":{"type":"text"},"title":"","content":"• Estimated delivery times are [X-Y] business days from dispatch. These are estimates only","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Estimated delivery times are [X-Y] business days from dispatch. These are estimates only"]},"order":13,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.314758Z","modified_at":"2026-05-20T20:41:39.314767Z"},{"id":"b09cf672-1a6f-49cc-893d-e25d28fdf928","component_type":{"type":"text"},"title":"","content":"and not guaranteed.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":14,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.315900Z","modified_at":"2026-05-20T20:41:39.315910Z"},{"id":"bd7a9a90-b68a-446d-8483-dc03619e976e","component_type":{"type":"text"},"title":"","content":"• The risk of loss or damage passes to the customer upon delivery.\n• Shipping fees, if applicable, are disclosed at checkout.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The risk of loss or damage passes to the customer upon delivery.","Shipping fees, if applicable, are disclosed at checkout."]},"order":15,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.316995Z","modified_at":"2026-05-20T20:41:39.317006Z"},{"id":"3cb2d7b1-40c0-4957-9ea1-08dbcce25a9b","component_type":{"type":"text"},"title":"","content":"5. RETURNS & EXCHANGES","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":16,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.318092Z","modified_at":"2026-05-20T20:41:39.318102Z"},{"id":"af39f02c-06ee-4790-9e78-c441ef0d60d9","component_type":{"type":"text"},"title":"","content":"5.1 Eligibility","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":17,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.319223Z","modified_at":"2026-05-20T20:41:39.319232Z"},{"id":"1d9980ec-a89d-4812-9bfd-d6f3d07b9bf9","component_type":{"type":"text"},"title":"","content":"• Items are eligible for return within [30] days of the delivery date.\n• Products must be returned in their original, unused condition, with all original packaging","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Items are eligible for return within [30] days of the delivery date.","Products must be returned in their original, unused condition, with all original packaging"]},"order":18,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.320725Z","modified_at":"2026-05-20T20:41:39.320736Z"},{"id":"a0d99044-0c82-4ef4-b741-580aa23b062b","component_type":{"type":"text"},"title":"","content":"and documentation.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":19,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.322181Z","modified_at":"2026-05-20T20:41:39.322191Z"},{"id":"778cbdd6-d560-4651-b884-6bd30e931f87","component_type":{"type":"text"},"title":"","content":"• The following items are non-returnable: [list exclusions, e.g., digital downloads,","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The following items are non-returnable: [list exclusions, e.g., digital downloads,"]},"order":20,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.323366Z","modified_at":"2026-05-20T20:41:39.323380Z"},{"id":"bf7ddfeb-6995-4f0e-9c5a-5890d8efda7a","component_type":{"type":"text"},"title":"","content":"personalized items, perishable goods].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":21,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.324798Z","modified_at":"2026-05-20T20:41:39.324815Z"},{"id":"bf23d4d2-6299-4882-a06f-de06bd156d5d","component_type":{"type":"text"},"title":"","content":"5.2 Return Process","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":22,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.325942Z","modified_at":"2026-05-20T20:41:39.325952Z"},{"id":"df2a9033-629a-46a3-a50a-975b7b313026","component_type":{"type":"text"},"title":"","content":"• To initiate a return, contact us at [contact details] with your order number and reason","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["To initiate a return, contact us at [contact details] with your order number and reason"]},"order":23,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.327080Z","modified_at":"2026-05-20T20:41:39.327094Z"},{"id":"57b01c0e-73ff-432f-8253-bb806400e64f","component_type":{"type":"text"},"title":"","content":"for return.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":24,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.328169Z","modified_at":"2026-05-20T20:41:39.328179Z"},{"id":"5b060318-a0e9-43cc-b8ec-5c0c05c30edf","component_type":{"type":"text"},"title":"","content":"• The Company will provide a Return Merchandise Authorization (RMA) number and return","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The Company will provide a Return Merchandise Authorization (RMA) number and return"]},"order":25,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.329413Z","modified_at":"2026-05-20T20:41:39.329423Z"},{"id":"7f6f2988-ec78-4987-ae71-e8aadce86f9c","component_type":{"type":"text"},"title":"","content":"shipping instructions.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":26,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.330524Z","modified_at":"2026-05-20T20:41:39.330535Z"},{"id":"c3487d81-daf7-492c-8032-25f017a97ebe","component_type":{"type":"text"},"title":"","content":"• Return shipping costs are the customer's responsibility unless the return is due to a","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Return shipping costs are the customer's responsibility unless the return is due to a"]},"order":27,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.331646Z","modified_at":"2026-05-20T20:41:39.331656Z"},{"id":"ef5088f5-2fb9-4bb5-992f-0718e6956216","component_type":{"type":"text"},"title":"","content":"Company error or defective product.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":28,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.332707Z","modified_at":"2026-05-20T20:41:39.332717Z"},{"id":"02c88818-77fe-4fd7-ace9-c718ddfeb5c8","component_type":{"type":"text"},"title":"","content":"5.3 Refunds","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":29,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.333776Z","modified_at":"2026-05-20T20:41:39.333786Z"},{"id":"2547ff2f-638f-4392-ae33-770660211522","component_type":{"type":"text"},"title":"","content":"• Approved refunds will be processed within [5-10] business days of receiving the returned item.\n• Refunds will be issued to the original payment method.\n• Original shipping costs are non-refundable unless the return is due to a Company error.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Approved refunds will be processed within [5-10] business days of receiving the returned item.","Refunds will be issued to the original payment method.","Original shipping costs are non-refundable unless the return is due to a Company error."]},"order":30,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.334869Z","modified_at":"2026-05-20T20:41:39.334879Z"},{"id":"d0b75421-7890-4a85-b844-50428e404653","component_type":{"type":"text"},"title":"","content":"6. DEFECTIVE OR INCORRECT ITEMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":31,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.335970Z","modified_at":"2026-05-20T20:41:39.335981Z"},{"id":"d15437ba-5a14-4f7f-ad2d-e980872e06a2","component_type":{"type":"text"},"title":"","content":"If you receive a defective or incorrect item, please contact us within [7] days of delivery. The Company will arrange for a replacement or full refund, including return shipping costs.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":32,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.337104Z","modified_at":"2026-05-20T20:41:39.337114Z"},{"id":"0d1f1ca2-0963-438e-9eb3-9d1fe2de22b3","component_type":{"type":"text"},"title":"","content":"7. WARRANTY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":33,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.338229Z","modified_at":"2026-05-20T20:41:39.338239Z"},{"id":"93f34a62-60ef-4c43-a488-f855667906dc","component_type":{"type":"text"},"title":"","content":"Products sold by BeStudy Platform are covered by a [X-month/year] warranty against manufacturing defects, unless otherwise stated. This warranty does not cover damage caused by misuse, accidental damage, or unauthorized modifications.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":34,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.339416Z","modified_at":"2026-05-20T20:41:39.339427Z"},{"id":"f845421c-d664-46e5-a391-bec9e8555973","component_type":{"type":"text"},"title":"","content":"8. LIMITATION OF LIABILITY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":35,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.340656Z","modified_at":"2026-05-20T20:41:39.340669Z"},{"id":"792f424c-0f3a-42b0-a594-0435a10a4c69","component_type":{"type":"text"},"title":"","content":"The Company's liability for any claim arising from a purchase shall not exceed the purchase price of the item giving rise to the claim.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":36,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.341764Z","modified_at":"2026-05-20T20:41:39.341774Z"},{"id":"a8a5a820-6386-45ce-b53b-85b9cde0d343","component_type":{"type":"text"},"title":"","content":"9. GOVERNING LAW","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":37,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.342834Z","modified_at":"2026-05-20T20:41:39.342843Z"},{"id":"bb2f1437-26e1-4681-b768-e4a6b3e7c315","component_type":{"type":"text"},"title":"","content":"These terms shall be governed by the laws of [Jurisdiction].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":38,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:41:39.343999Z","modified_at":"2026-05-20T20:41:39.344009Z"},{"id":"7a5b48ba-ae89-40b5-9243-daccbe8a7eea","component_type":{"type":"text"},"title":"","content":"10. 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