{"id":"3ed4bb9a-acd0-46dd-8f28-74fd2d131167","name":"Sales Policy & Return Policy","description":"Converted from document: Sales Policy & Return Policy","menus":[],"slug":"sales-policy-return-policy-165","components":[{"id":"d9a93400-9c63-4b3f-9852-022d80d6f03e","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"SALES POLICY & RETURN POLICY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#1a1a2e","fontSize":"32px","textAlign":"center","fontWeight":"bold","marginBottom":"24px","letterSpacing":"1px"},"settings":{},"order":1,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.658820Z","modified_at":"2026-07-01T21:40:03.658941Z"},{"id":"a0bbde22-cedf-4f95-a299-f602ec536f1f","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"Business: QA nerya Effective Date: July 01, 2026","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":2,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.660038Z","modified_at":"2026-07-01T21:40:03.660053Z"},{"id":"9cd835c1-b163-4895-af2f-1389740c08f0","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"1. GENERAL SALES TERMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":3,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.661076Z","modified_at":"2026-07-01T21:40:03.661091Z"},{"id":"df5cf685-034e-4f60-8217-ffbf257d2928","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"All purchases made from QA nerya (\"Company\") are subject to these Sales Terms and Return Policy. By completing a purchase, the customer acknowledges and agrees to the  terms set forth herein.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":4,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.662000Z","modified_at":"2026-07-01T21:40:03.662012Z"},{"id":"a204159b-c96f-4bf2-9f3d-2649e6438d92","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"2. PRICING AND PAYMENT","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":5,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.662747Z","modified_at":"2026-07-01T21:40:03.662758Z"},{"id":"f5e4ab64-074e-4200-80ca-a3f7553c6092","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.\n• The Company reserves the right to modify prices at any time without prior notice.  Price","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.","The Company reserves the right to modify prices at any time without prior notice.  Price"]},"order":6,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.663856Z","modified_at":"2026-07-01T21:40:03.663867Z"},{"id":"b3872ad8-cf84-4f38-98b4-385a3cdfe886","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"changes will not affect confirmed orders.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":7,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.665328Z","modified_at":"2026-07-01T21:40:03.665350Z"},{"id":"20bb030d-170c-4dd2-9771-a9219a54c750","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].\n• Payment is due at the time of order placement unless otherwise agreed in writing.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].","Payment is due at the time of order placement unless otherwise agreed in writing."]},"order":8,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.666210Z","modified_at":"2026-07-01T21:40:03.666219Z"},{"id":"32119b93-fb1e-4b1f-8b2f-b4fd57ff986b","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"3. ORDER PROCESSING","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":9,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.667400Z","modified_at":"2026-07-01T21:40:03.667411Z"},{"id":"af9d59ef-2b01-4786-a49b-904557acdc96","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• Orders are processed within [X] business days upon receipt of payment confirmation.\n• The Company reserves the right to cancel or refuse any order, in which case a full","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Orders are processed within [X] business days upon receipt of payment confirmation.","The Company reserves the right to cancel or refuse any order, in which case a full"]},"order":10,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.668812Z","modified_at":"2026-07-01T21:40:03.668823Z"},{"id":"3e4b4744-1e17-4025-904c-da9d46693c3b","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"refund will be issued.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":11,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.669734Z","modified_at":"2026-07-01T21:40:03.669745Z"},{"id":"17bbb092-c073-40ed-ac5d-22db97011714","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"4. DELIVERY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":12,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.670547Z","modified_at":"2026-07-01T21:40:03.670558Z"},{"id":"71f6a615-3b03-473d-bf5c-dcd9f33dc4f9","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• Estimated delivery times are [X-Y] business days from dispatch. These are estimates  only","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Estimated delivery times are [X-Y] business days from dispatch. These are estimates  only"]},"order":13,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.671407Z","modified_at":"2026-07-01T21:40:03.671418Z"},{"id":"bf1c9a36-6b25-42db-92a9-c8c9f60f64cb","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"and not guaranteed.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":14,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.672265Z","modified_at":"2026-07-01T21:40:03.672276Z"},{"id":"e6a7329c-da4e-4e27-bd4a-153581947f56","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• The risk of loss or damage passes to the customer upon delivery.\n• Shipping fees, if applicable, are disclosed at checkout.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The risk of loss or damage passes to the customer upon delivery.","Shipping fees, if applicable, are disclosed at checkout."]},"order":15,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.673033Z","modified_at":"2026-07-01T21:40:03.673043Z"},{"id":"8ff0d25a-aa4d-4ceb-8795-0ac1dd7d2a9d","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"5. RETURNS & EXCHANGES","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":16,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.673712Z","modified_at":"2026-07-01T21:40:03.673722Z"},{"id":"86dfef1e-a0c1-435c-bf84-30ff0e14f4e3","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"5.1 Eligibility","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":17,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.674586Z","modified_at":"2026-07-01T21:40:03.674597Z"},{"id":"cdf7d8fb-22a9-450f-93ef-c1ffe3234f47","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• Items are eligible for return within [30] days of the delivery date.\n• Products must be returned in their original, unused condition, with all original  packaging","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Items are eligible for return within [30] days of the delivery date.","Products must be returned in their original, unused condition, with all original  packaging"]},"order":18,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.675388Z","modified_at":"2026-07-01T21:40:03.675399Z"},{"id":"8d8d6071-c25c-4e12-b0b5-46b0d0d44fed","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"and documentation.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":19,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.676283Z","modified_at":"2026-07-01T21:40:03.676292Z"},{"id":"cae27c94-d3f9-47d8-a28f-a99b5b02bce5","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• The following items are non-returnable: [list exclusions, e.g., digital downloads,","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The following items are non-returnable: [list exclusions, e.g., digital downloads,"]},"order":20,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.677273Z","modified_at":"2026-07-01T21:40:03.677283Z"},{"id":"f66142e4-10eb-4b96-aacd-76bb1674dde9","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"personalized items, perishable goods].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":21,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.678079Z","modified_at":"2026-07-01T21:40:03.678088Z"},{"id":"17fc07c0-47f8-495a-9a9f-071b848c2063","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"5.2 Return Process","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":22,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.679161Z","modified_at":"2026-07-01T21:40:03.679172Z"},{"id":"b8037485-22d4-4008-b00a-22b3b8557fb5","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• To initiate a return, contact us at [contact details] with your order number and  reason","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["To initiate a return, contact us at [contact details] with your order number and  reason"]},"order":23,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.680046Z","modified_at":"2026-07-01T21:40:03.680056Z"},{"id":"16c5538f-e56c-43ae-8279-cfef31a1a439","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"for return.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":24,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.680937Z","modified_at":"2026-07-01T21:40:03.680947Z"},{"id":"7d23105a-0b63-4446-90c1-6229cefd0dfb","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• The Company will provide a Return Merchandise Authorization (RMA) number and return","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The Company will provide a Return Merchandise Authorization (RMA) number and return"]},"order":25,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.681778Z","modified_at":"2026-07-01T21:40:03.681789Z"},{"id":"e926b7a3-59b9-4595-9e35-7e8f6a1dd9b6","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"shipping instructions.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":26,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.682706Z","modified_at":"2026-07-01T21:40:03.682716Z"},{"id":"cdb983f2-14d2-4c27-a3ee-3bbec05b8a31","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• Return shipping costs are the customer's responsibility unless the return is due to a","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Return shipping costs are the customer's responsibility unless the return is due to a"]},"order":27,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.683803Z","modified_at":"2026-07-01T21:40:03.683813Z"},{"id":"7a29f454-4649-4f1b-9963-4f4a29594ef9","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"Company error or defective product.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":28,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.684657Z","modified_at":"2026-07-01T21:40:03.684668Z"},{"id":"2db13d47-2330-4587-a720-36b0b7569112","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"5.3 Refunds","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":29,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.685538Z","modified_at":"2026-07-01T21:40:03.685547Z"},{"id":"56e144b0-c5b0-4ab7-a1ed-90de302af728","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"• Approved refunds will be processed within [5-10] business days of receiving the  returned item.\n• Refunds will be issued to the original payment method.\n• Original shipping costs are non-refundable unless the return is due to a Company  error.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Approved refunds will be processed within [5-10] business days of receiving the  returned item.","Refunds will be issued to the original payment method.","Original shipping costs are non-refundable unless the return is due to a Company  error."]},"order":30,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.686398Z","modified_at":"2026-07-01T21:40:03.686409Z"},{"id":"3016239a-8573-45b0-b3cb-8e2a58103273","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"6. DEFECTIVE OR INCORRECT ITEMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":31,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.687381Z","modified_at":"2026-07-01T21:40:03.687391Z"},{"id":"39f2565f-64d2-4a1a-8e5f-455c11ce8688","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"If you receive a defective or incorrect item, please contact us within [7] days of  delivery. The Company will arrange for a replacement or full refund, including return shipping  costs.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":32,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.688250Z","modified_at":"2026-07-01T21:40:03.688260Z"},{"id":"fae29b02-f49d-4cfc-8125-b29bcfb38b34","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"7. WARRANTY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":33,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.689181Z","modified_at":"2026-07-01T21:40:03.689194Z"},{"id":"de5e0ccb-d240-4710-b808-2a5925328d88","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"Products sold by QA nerya are covered by a [X-month/year] warranty against  manufacturing defects, unless otherwise stated. This warranty does not cover damage caused by misuse, accidental damage, or unauthorized modifications.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":34,"parent_frames":[],"files":[],"created_at":"2026-07-01T21:40:03.690123Z","modified_at":"2026-07-01T21:40:03.690134Z"},{"id":"8a7c164e-4101-41d4-8760-6834935b757c","component_type":{"id":"c75fecdd-5af1-4634-8001-5cc73dc35813","name":"Text","description":"Auto-created text component type"},"title":"","content":"8. 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