{"id":"9ba46fbd-ac8c-4861-ad92-b9973d2ed972","name":"Sales Policy & Return Policy","description":"Converted from document: Sales Policy & Return Policy","menus":[],"slug":"sales-policy-return-policy-159","components":[{"id":"3dbfaa75-e972-4fe2-a3b4-7891bf1f0ee5","component_type":{"type":"text"},"title":"","content":"SALES POLICY & RETURN POLICY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#1a1a2e","fontSize":"32px","textAlign":"center","fontWeight":"bold","marginBottom":"24px","letterSpacing":"1px"},"settings":{},"order":1,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:48:59.992023Z","modified_at":"2026-05-20T20:48:59.992039Z"},{"id":"e531e408-5997-4521-94b6-c7705c1c3e17","component_type":{"type":"text"},"title":"","content":"Business: BeTravel Platform Effective Date: May 20, 2026","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":2,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:48:59.993454Z","modified_at":"2026-05-20T20:48:59.993469Z"},{"id":"91c46577-1a44-42ad-9c37-18b2ba8e05e2","component_type":{"type":"text"},"title":"","content":"1. GENERAL SALES TERMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":3,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:48:59.994737Z","modified_at":"2026-05-20T20:48:59.994751Z"},{"id":"8c382f95-da88-4ec5-af32-9a502341ce4d","component_type":{"type":"text"},"title":"","content":"All purchases made from BeTravel Platform (\"Company\") are subject to these Sales Terms and Return Policy. By completing a purchase, the customer acknowledges and agrees to the terms set forth herein.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":4,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:48:59.996389Z","modified_at":"2026-05-20T20:48:59.996404Z"},{"id":"1886c157-1cc7-4b38-821e-3bb8b5dd5087","component_type":{"type":"text"},"title":"","content":"2. PRICING AND PAYMENT","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":5,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.021507Z","modified_at":"2026-05-20T20:49:00.021524Z"},{"id":"670dc50e-aa0b-4b04-bfdf-8d0fffeb5c9e","component_type":{"type":"text"},"title":"","content":"• All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.\n• The Company reserves the right to modify prices at any time without prior notice. Price","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes.","The Company reserves the right to modify prices at any time without prior notice. Price"]},"order":6,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.023337Z","modified_at":"2026-05-20T20:49:00.023353Z"},{"id":"04914c61-5157-4f55-9fb3-71e7712a1e8c","component_type":{"type":"text"},"title":"","content":"changes will not affect confirmed orders.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":7,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.037042Z","modified_at":"2026-05-20T20:49:00.037058Z"},{"id":"40e458e1-b275-40e0-924b-1151bbd27e8d","component_type":{"type":"text"},"title":"","content":"• Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].\n• Payment is due at the time of order placement unless otherwise agreed in writing.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Accepted payment methods: [list methods: credit/debit card, bank transfer, etc.].","Payment is due at the time of order placement unless otherwise agreed in writing."]},"order":8,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.039441Z","modified_at":"2026-05-20T20:49:00.039459Z"},{"id":"81fada66-58f1-4e3c-9795-7add62e340b4","component_type":{"type":"text"},"title":"","content":"3. ORDER PROCESSING","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":9,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.044556Z","modified_at":"2026-05-20T20:49:00.044574Z"},{"id":"6bce73e8-4b93-495b-95c0-59e783d7f448","component_type":{"type":"text"},"title":"","content":"• Orders are processed within [X] business days upon receipt of payment confirmation.\n• The Company reserves the right to cancel or refuse any order, in which case a full","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Orders are processed within [X] business days upon receipt of payment confirmation.","The Company reserves the right to cancel or refuse any order, in which case a full"]},"order":10,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.048289Z","modified_at":"2026-05-20T20:49:00.048307Z"},{"id":"13b93ea5-85a0-42d0-bc53-3d70e60affcf","component_type":{"type":"text"},"title":"","content":"refund will be issued.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":11,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.050424Z","modified_at":"2026-05-20T20:49:00.050440Z"},{"id":"ed8e8c66-a10e-43d5-a7e5-9c7409d39669","component_type":{"type":"text"},"title":"","content":"4. DELIVERY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":12,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.079207Z","modified_at":"2026-05-20T20:49:00.079226Z"},{"id":"9c787cdf-4a94-414d-a5cb-06b920664675","component_type":{"type":"text"},"title":"","content":"• Estimated delivery times are [X-Y] business days from dispatch. These are estimates only","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Estimated delivery times are [X-Y] business days from dispatch. These are estimates only"]},"order":13,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.081115Z","modified_at":"2026-05-20T20:49:00.081134Z"},{"id":"ef4279e7-c1f6-477c-b0f0-2998de5f88df","component_type":{"type":"text"},"title":"","content":"and not guaranteed.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":14,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.083086Z","modified_at":"2026-05-20T20:49:00.083103Z"},{"id":"b6f6dfa0-4880-45eb-8a01-93f378ccea83","component_type":{"type":"text"},"title":"","content":"• The risk of loss or damage passes to the customer upon delivery.\n• Shipping fees, if applicable, are disclosed at checkout.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The risk of loss or damage passes to the customer upon delivery.","Shipping fees, if applicable, are disclosed at checkout."]},"order":15,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.085306Z","modified_at":"2026-05-20T20:49:00.085324Z"},{"id":"4012e280-0d27-4166-8236-d44f320133ce","component_type":{"type":"text"},"title":"","content":"5. RETURNS & EXCHANGES","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":16,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.088652Z","modified_at":"2026-05-20T20:49:00.088668Z"},{"id":"8893856f-ab59-4617-8594-d958739cebb7","component_type":{"type":"text"},"title":"","content":"5.1 Eligibility","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":17,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.091329Z","modified_at":"2026-05-20T20:49:00.091363Z"},{"id":"390f4958-52a7-46f9-8c1f-46a52efb2b6e","component_type":{"type":"text"},"title":"","content":"• Items are eligible for return within [30] days of the delivery date.\n• Products must be returned in their original, unused condition, with all original packaging","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Items are eligible for return within [30] days of the delivery date.","Products must be returned in their original, unused condition, with all original packaging"]},"order":18,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.095243Z","modified_at":"2026-05-20T20:49:00.095268Z"},{"id":"65e3ab4a-a75a-4691-88a2-6e8bc0ebce42","component_type":{"type":"text"},"title":"","content":"and documentation.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":19,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.098168Z","modified_at":"2026-05-20T20:49:00.098185Z"},{"id":"840402db-7939-402d-ade8-b83a697d9df5","component_type":{"type":"text"},"title":"","content":"• The following items are non-returnable: [list exclusions, e.g., digital downloads,","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The following items are non-returnable: [list exclusions, e.g., digital downloads,"]},"order":20,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.099927Z","modified_at":"2026-05-20T20:49:00.099942Z"},{"id":"9469c72a-240e-49df-b2d2-428a2c44287e","component_type":{"type":"text"},"title":"","content":"personalized items, perishable goods].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":21,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.101965Z","modified_at":"2026-05-20T20:49:00.101981Z"},{"id":"52cfc445-7e66-4b6e-a018-155ed6f3e4ff","component_type":{"type":"text"},"title":"","content":"5.2 Return Process","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":22,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.103700Z","modified_at":"2026-05-20T20:49:00.103715Z"},{"id":"3b2d71cc-858b-48ed-9c0b-66b701e65ea0","component_type":{"type":"text"},"title":"","content":"• To initiate a return, contact us at [contact details] with your order number and reason","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["To initiate a return, contact us at [contact details] with your order number and reason"]},"order":23,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.105418Z","modified_at":"2026-05-20T20:49:00.105433Z"},{"id":"ebad4c1a-095b-41a2-9fa7-eafa1db07bf9","component_type":{"type":"text"},"title":"","content":"for return.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":24,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.109158Z","modified_at":"2026-05-20T20:49:00.109175Z"},{"id":"21107637-d052-4443-ad61-f67c60b0f745","component_type":{"type":"text"},"title":"","content":"• The Company will provide a Return Merchandise Authorization (RMA) number and return","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["The Company will provide a Return Merchandise Authorization (RMA) number and return"]},"order":25,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.110762Z","modified_at":"2026-05-20T20:49:00.110778Z"},{"id":"9a73dd34-28a0-4e11-83bb-4ef46b94e0da","component_type":{"type":"text"},"title":"","content":"shipping instructions.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":26,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.112627Z","modified_at":"2026-05-20T20:49:00.112642Z"},{"id":"85de75d3-f8a4-4816-bbb6-1672aaaa86e6","component_type":{"type":"text"},"title":"","content":"• Return shipping costs are the customer's responsibility unless the return is due to a","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Return shipping costs are the customer's responsibility unless the return is due to a"]},"order":27,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.114702Z","modified_at":"2026-05-20T20:49:00.114719Z"},{"id":"06fe70ca-d752-4fb5-906e-99177e8c8f4f","component_type":{"type":"text"},"title":"","content":"Company error or defective product.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":28,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.116542Z","modified_at":"2026-05-20T20:49:00.116558Z"},{"id":"0d634c89-258c-4492-94ff-bf49671cb772","component_type":{"type":"text"},"title":"","content":"5.3 Refunds","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":29,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.118010Z","modified_at":"2026-05-20T20:49:00.118026Z"},{"id":"c6f03d81-8d65-4ffe-905f-c0df78e53ef2","component_type":{"type":"text"},"title":"","content":"• Approved refunds will be processed within [5-10] business days of receiving the returned item.\n• Refunds will be issued to the original payment method.\n• Original shipping costs are non-refundable unless the return is due to a Company error.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","paddingLeft":"28px","marginBottom":"14px"},"settings":{"items":["Approved refunds will be processed within [5-10] business days of receiving the returned item.","Refunds will be issued to the original payment method.","Original shipping costs are non-refundable unless the return is due to a Company error."]},"order":30,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.119379Z","modified_at":"2026-05-20T20:49:00.119392Z"},{"id":"b5fb3fa6-d821-4079-94a8-f0c3fbbb3b3d","component_type":{"type":"text"},"title":"","content":"6. DEFECTIVE OR INCORRECT ITEMS","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":31,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.120789Z","modified_at":"2026-05-20T20:49:00.120802Z"},{"id":"62786bf6-ceeb-4b67-a0c5-720c27c065a9","component_type":{"type":"text"},"title":"","content":"If you receive a defective or incorrect item, please contact us within [7] days of delivery. The Company will arrange for a replacement or full refund, including return shipping costs.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":32,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.122270Z","modified_at":"2026-05-20T20:49:00.122284Z"},{"id":"b1bf9f8c-1345-4d09-93b4-018ce8d8f07f","component_type":{"type":"text"},"title":"","content":"7. WARRANTY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":33,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.123581Z","modified_at":"2026-05-20T20:49:00.123594Z"},{"id":"b67404bf-2528-4df9-8b9f-cd131ec73155","component_type":{"type":"text"},"title":"","content":"Products sold by BeTravel Platform are covered by a [X-month/year] warranty against manufacturing defects, unless otherwise stated. This warranty does not cover damage caused by misuse, accidental damage, or unauthorized modifications.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":34,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.124975Z","modified_at":"2026-05-20T20:49:00.124989Z"},{"id":"276f2db0-3e3b-4d83-9828-4c73b78a5042","component_type":{"type":"text"},"title":"","content":"8. LIMITATION OF LIABILITY","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":35,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.126224Z","modified_at":"2026-05-20T20:49:00.126238Z"},{"id":"45374e61-8926-41f5-937e-41256199ca68","component_type":{"type":"text"},"title":"","content":"The Company's liability for any claim arising from a purchase shall not exceed the purchase price of the item giving rise to the claim.","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":36,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.128660Z","modified_at":"2026-05-20T20:49:00.128675Z"},{"id":"14388684-65ca-4e95-bd73-ffd2ce0494cf","component_type":{"type":"text"},"title":"","content":"9. GOVERNING LAW","url":null,"size_h":100,"size_w":100,"styles":{"color":"#2c3e50","fontSize":"20px","marginTop":"28px","fontWeight":"bold","borderBottom":"1px solid #ecf0f1","marginBottom":"8px","paddingBottom":"4px"},"settings":{},"order":37,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.130794Z","modified_at":"2026-05-20T20:49:00.130809Z"},{"id":"22f5017a-95e2-448a-878e-7791a9a072fd","component_type":{"type":"text"},"title":"","content":"These terms shall be governed by the laws of [Jurisdiction].","url":null,"size_h":100,"size_w":100,"styles":{"color":"#34495e","fontSize":"16px","lineHeight":"1.7","marginBottom":"14px"},"settings":{},"order":38,"parent_frames":[],"files":[],"created_at":"2026-05-20T20:49:00.133606Z","modified_at":"2026-05-20T20:49:00.133623Z"},{"id":"c24a6e11-0069-4561-bf57-1d1d0e8f6c8a","component_type":{"type":"text"},"title":"","content":"10. 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